Privacy
We collect only information needed to manage enquiries, enrolment, participation and programme safety, and we do not publish personal information without permission.
Trust & accountability
Policies and community commitments
Our programmes are built around safety, dignity, privacy, inclusion and clear ways to raise a concern. Read our current policy framework and the reference material informing our complaints approach.
Ask a policy questionChild safety
Children and young people have the right to feel safe, heard and respected. Relevant screening, supervision, consent and reporting requirements apply to youth activities.
Inclusive participation
We aim to provide respectful, culturally welcoming experiences and discuss access requirements with participants wherever possible.
Published documents
Read the full frameworks.
Documents open as PDFs in a new tab and may also be downloaded for reference.
CFLS policy · English & French · 8 pages
School Governance, Privacy and Child Safety Policy Framework 2026
Our bilingual framework covering digital information sharing, privacy, child-safe governance, personnel requirements, cyber safeguarding, breach response and accountability.
Reference resource · Queensland Department of Education · 10 pages
Customer Complaints Management Framework
This Queensland Department of Education document is provided as a reference resource informing good-practice complaints handling. It is not represented as a CFLS-authored policy and departmental processes may not apply directly to CFLS.
Feedback & complaints
Speak with us.
Questions, feedback or concerns may be sent to info@thefrenchschool.org.au. Matters involving organisational leadership or formal governance may be directed to direction@thefrenchschool.org.au.
Current status
Clear now. Detailed as we grow.
This page provides an accessible summary and does not replace the complete policies and procedures required for specific programmes. Relevant documents and consent information will be supplied before participation.
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